What is an open surgery?

There is no need to book to come to an open surgery.

Come along with your pet and check in with the receptionist.
Take a seat and the vet will call you when you are next. Average waiting time is around 5-15mins.
If you have a nervous or an aggressive pet please give us a call and we can arrange an appointment outside of these times.

Re-homing

We recommend that you visit Fishguard Animal Welfare charity shop (https://www.yell.com/biz/animal-welfare-fishguard-7964979/) where they will be able to assist in finding a new home, or call Greenacres Rescue on 01437 781735.

Lost/Found

If you have lost your pet post a picture and where it was last seen onto our facebook page.
Through our page lots of people in the local area might be able to help find your pet.

You can also contact Greenacres Rescue on 01437 781735 or visit their website:  http://www.greenacresrescue.org.uk/

Euthanasia and bereavement

At Fishguard Vets we are animal lovers, and we have all experienced the loss of a beloved pet therefore we understand how upsetting this time can be. We hope that all pets will gently pass away in their sleep but sometimes this isn’t the case. Euthanasia, when carried out at the right time, is one of the last acts of kindness we can do for our pets, but for many owners the procedure is an unknown and therefore frightening prospect.

It is entirely your choice where or not to stay with your pet, however, most owners wish to remain. If you do not stay, can see your pet after and spend some time with him or her if you wish.

If you have made the decision that the time is right come to an open surgery or call to book an appointment at another time. If you prefer a home visit we will can arrange a convenient time.

There are three choices after your pet has passed away:

1) You can take your pet home with you for a burial.


2) Standard cremation: In this case your pet would be cremated but you would not receive the ashes back.

3) Individual Cremation: This is where the ashes are returned in a wooden casket as standard, other specifications can be chosen which your vet will talk your through.

If you are struggling with the loss of your pet, please feel free to talk to a member of our staff. We are very luck that we can offer support and advice from both a personal and medical perspective.

When can we collect drugs?

During surgery times collecting of drugs might take longer than normal, save time by coming out of surgery times. The quietest time for collecting is between 8:30am – 12:30pm and 2:30pm – 4:30pm.

When do out of hour charges apply?

Out of hour charges apply Monday – Friday from 5:30pm to 8:30am, on a Saturday from 11:30am to 8:30am on Monday morning.
After 10pm to 8:30am there is a further additional charge.

What is the emergency phone number?

The phone number is the same day and night, 01348 873810.

Do you open over bank holidays?

We operate an emergency only service on bank holidays. To access this service please call us 01348 873810.
We do not base ourselves at the practice out of hours or on bank holiday.

I have found an injured wildlife animal, what do I do?

Within surgery hours (8:30am to 5:30pm and Saturday 8:30am – 11:30am) we will examine and treat wildlife free of charge, however, out of these hours there will be a fee.